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    • Air Accessories
      • Air Chucks
      • Air Couplings
      • Air Fittings
    • Air Hoses
    • Blow Guns
    • Chisel Kits
    • Cutting & Specialty
    • Drills
    • Grinders
    • Hammers
    • Impact Wrench
    • Needle Scaler
    • Nutrunner
    • Percussive
    • Ratchets
    • Riveter
    • Sand Rammers
    • Sanders
    • Screwdrivers
    • Squeezers
    • Tyre Inflation / Gauges
    • Workshop Tools
  • Car Care
    • Cleaning & Waxing
  • Engineering
    • Accessories
      • Clamps
      • Miscellaneous
      • Router Accessories
    • Drilling & Boring
      • Boring
      • Drilling
    • Measuring Tools
      • Gauges
      • Indicators
      • Levels
      • Micrometers
      • Verniers
    • Planer & Buzzer Blades
      • Blades
    • Router Bits
      • Diamond Coated
      • Edge & Face Forming Bits
      • Face Moulding Bits
      • Groove Forming Bits
      • Joining Bits
      • Laminate Trim Bit
      • Panel Door & Window Bits
      • Sets
      • Slotting Cutters & Assemblies
      • Straight Bits
      • Trim Saws
    • Saw Blades
      • Hand Saws
  • Sockets
    • Impact Sockets
    • Sockets
    • Impact Socket Sets
    • Socket Sets
    • Impact Socket Accessories
    • Socket Accessories
    • Bolt & Nut Extractors
  • Tyre Repair Tools
    • Tyre Fitting & Repair
      • Patches - Bias Ply Repair
      • Patches - Radial Repair
      • Patches - Tube Repair
      • Patches - Universal
      • Puncture Repair Plugs
      • Puncture Repair Tools
      • Tyre Fitting Lube
      • Tyre Fitting Tools
    • Valves
      • Valve Accessories & Tools
      • Valves
    • Wheel Balancing
      • Wheel Balancing Beads
      • Wheel Balancing Tools
      • Wheel Weights - 4x4 Steel
      • Wheel Weights - Alloy Clip On
      • Wheel Weights - FN Clip On
      • Wheel Weights - Misc
      • Wheel Weights - Motorbike
      • Wheel Weights - Steel Clip On
      • Wheel Weights - Stick On
      • Wheel Weights - Tubeless Truck
  • Tyres
    • Tyres - 4x4 All Terrain
    • Tyres - 4x4 Highway
    • Tyres - 4x4 Mud Terrain
    • Tyres - Classic Muscle RWL
    • Tyres - Classic Whitewalls
    • Tyres - Light Truck
    • Tyres - Passenger
    • Tyres - Semi Slick Road Legal
  • Wheel Nuts
    • Acorn Nuts
    • Lock Nuts
    • Mag Nuts with Washers
    • OEM Style Nuts
    • Open Ended Nuts
    • Spline Nuts
    • Tuner / Internal Hex Nuts
    • Wheel Nuts Accessories
      • Wheel Nut Indicators
      • Wheel Nut Sockets
    • Wheel Bolts
  • Wheels
    • Alloy Wheel Accessories
      • CBL Rings - Alloy
      • Wheel Protection
    • Alloy Wheels
    • Steel Beadlocker Wheels
    • Steel 4X4 Wheels
    • Steel Wheel Accessories
      • CBL Rings - Steel
      • Centre Caps - Black
      • Centre Caps - Chrome
    • Tyre & Wheel Packages
      • 13" Wheel & Tyre Package
      • 14" Wheel & Tyre Package
  • Workshop Tools
    • Block and Tackle
    • Cutting Tools
    • Drill Bits
      • Drill Bits - Long Life
      • Drill Bits - Metal (Sets)
      • Drill Bits - Metal (Single)
      • Drill Bits - Multicut (Sets)
      • Drill Bits - Multicut (Single)
    • Hammers
    • Hose Accessories
      • Water
      • Air
    • Industrial Wire Brushes
      • Buffing & Polishing
      • Cup Brush
      • Hand Brush
      • Spindle Brush
      • Wheel Brush
      • Brush - Bevel
      • Brush - Cup
      • Brush - Spindle Mount
      • Brush - Wheel
    • Lighting & Electrical
    • Miscellaneous
    • Pliers & Wrenches
    • Screwdrivers & Fastening
      • Fasteners
      • Allen & Hex Keys
      • Impact Drivers & Bit Sets
      • Ratchet
      • Riveter
      • Screwdrivers
    • Soldering
    • Spanners
    • Torque Wrench
    • Water Hoses
    • Welding
    • Impact Drivers
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  1. Home
  2. Returns

Returns

We understand that you might need to return something to us for a number of reasons.  Please contact us via email before sending anything back.

Items must be returned to us via tracked postage or courier.  Without a verifiable tracking number, you accept full risk of the item not reaching us.  Returns not received by us will not qualify for replacement or refund.

  1. You changed your mind
    • We offer a 30 day return policy for change of mind.  That means if you are not satisfied with your purchase, you are welcome to return it to us up to 30 days after you received it for your choice of exchange or full refund, excluding original delivery costs.
    • All returned items must be in brand new, unused condition, in their original shipped packaging, and include all parts and accessories.  Where returned items are not received by us in brand new condition, we will return them to you once you pay us the cost of redelivery to do so.
    • Return shipping costs are non-refundable. For exchanges, we will cover the cost of sending a replacement product back to you.
  2. The item arrived damaged or missing parts
    • All orders leave our warehouse in brand new undamaged condition.  If your item arrives damaged or missing parts, we will gladly replace it for you (or if stocks are exhausted, refund you in full) and reimburse you for any return shipping costs you incur to return the item to us.  Please send us a copy of the receipt via email for any shipping costs you incur.
    • All claims for damaged items must be made within 2 business days of receiving your order.  It is important that you open your order as soon as you get it, and notify us immediately if there is any damage.
    • Please take photographs of any damage and send them to us via email before sending the item back, as we need to report damage to our insurer, delivery courier and warehouse.
  3. The item is faulty
    • Your purchase automatically comes with protections under Australian Consumer Law that cannot be excluded. All of our products are fully backed by manufacturer warranty.
    • Should your product be faulty, contact us via email so we can guide you through the correct process for having the fault rectified under the manufacturer warranty.  Depending on the manufacturer’s warranty terms and requirements, we will either repair or replace it for you (or if stocks are exhausted, refund you excluding original delivery costs).

 

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Six Eastern Investments Pty Ltd t/a Bits 4 Blokes is an online B2B and B2C business based in Melbourne, established in 2015 by a highly experienced group of dynamic individuals.More about us

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CONTACT US

PO BOX 104 Glen Huntly VIC 3163
sales@bits4blokes.com.au


© 2022 Bits 4 Blokes ABN: 76603664320. All rights reserved.

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Bits 4 Blokes’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Bits 4 Blokes’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is PO BOX 104 Glen Huntly VIC 3163. Our ABN is 76603664320. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

Your privacy when dealing with us is crucial to our company’s good community standing. Accordingly, the following privacy policy applies to our eBay store and its users:

Information about you which may be collected through our Webstore is for the express purpose of answering your inquiries and/or processing orders. We undertake to maintain all collected information in confidence and to use our best endeavours to ensure that such information is used only for legitimate purposes and is not misused.

We may share information collected about you with our own employees, agents, contractors and advisors as the case may warrant.

Payment details are not collected by us as all payments are made via Bits4Blokes' secure checkout system. Your credit card or bank account details are never seen by us.

Under no circumstance will we provide, share or sell your personal information to external parties or mailing list providers. Collected information may be retained in our information systems for taxation and statutory compliance purposes and may also be used for internal marketing effectiveness assessment.

If you have questions or concerns about your privacy whilst on our website or in any dealings with us, please contact us via email at any time.